Understanding your apartment building

Inside every building is a story that is told from many different perspectives. Life within apartment living is complex so join us as we discuss the roles and responsibilities of the key stakeholders. 

Understanding your building: roles and responsibilities

Living in a shared community involves various stakeholders, each with specific roles that contribute to the smooth operation and maintenance of the property. Whether you’re a lot owner, property manager, or the strata manager, it’s important to understand these responsibilities. 

Owners’ corporation (OC) and strata management: 

The OC, often managed by a strata manager, plays a crucial role in overseeing the common property and administration of the building. Their responsibilities include:

• Meeting administration: acting as the secretary for meetings and the Annual General Meeting (AGM).
• Maintenance contracts: arranging quotations for building maintenance.
• OC register: keeping the OC’s register up to date.
• Invoice management: ensuring timely payment of all invoices.
• Financial oversight: preparing and distributing financial statements and budgets.
• Levy management: collecting and banking levies from owners
• Insurance: arranging quotes, managing insurance claims and ensuring the building is insured
• Compliance and grievances: administering grievance procedures and managing compliance with OC obligations.
• Emergency maintenance: coordinating after-hours emergency maintenance.

Lot owners and property managers:

As a lot owner or property manager, you have specific responsibilities that contribute to the community’s overall wellbeing, including the apartment you manage or own:

• Property appearance: maintaining the outward appearance of your apartment for the enjoyment of all residents.
• Exclusive services: overseeing services within your lot, such as water, electricity, and fittings.
• Compliance: adhering to the Owners’ Corporation Act 2006, OC regulations 2018, and any registered rules with Land Use Victoria
• Common property use: ensuring that you do not misuse or neglect common property, which could affect others’ enjoyment.

Building management:

The building manager is responsible for the physical upkeep of the building and its common areas. Their tasks include:

• Facilitating maintenance: overseeing the maintenance of common property and essential services.
• Quality control: ensuring high standards for cleaning, waste management, gardening, and contractor performance
• Moves and communication: facilitating moves and lift access while managing communication through building platforms like MYBOS.
• Safety and compliance: maintaining a safe environment and ensuring adherence to building regulations.
• Regular inspections: conducting inspections and preparing detailed reports for the OC. •