Snap Squad: a community approach to reporting local issues

In a busy and growing community like ours, small issues can quickly become larger ones – whether it is dumped rubbish, abandoned shopping trolleys, graffiti, damaged footpaths, or other local concerns that affect residents’ daily lives.

While many of these matters are reported individually, there is increasing value in a coordinated, community-based approach.

One simple tool already used by many residents is the free Snap Send Solve app. The app allows users to take a photo of a local issue, automatically identifies the location, and sends the report directly to the relevant authority – removing the need to work out who to contact.

A number of local residents have begun exploring how this tool can be used more effectively at a neighbourhood level, particularly in areas that experience recurring challenges. By sharing information and encouraging timely reporting, residents can help ensure that issues are documented, visible, and addressed more efficiently.

There is now an opportunity to build a small, informal network of residents who use – or are interested in using – the app. The aim is not to replace existing reporting channels, but to strengthen them through greater awareness, participation, and collaboration.

Snap Squad brings residents together in a practical and social way. The launch meeting will be held on Saturday July 25 at 2.00 pm at a local café (venue to be announced). Following the launch, members will meet on the last Saturday of each month to walk through the neighbourhood, identify issues, submit reports through Snap Send Solve, and enjoy a coffee and chat afterwards.

No technical experience is required. Whether you already use the app or simply want to learn more, your involvement can help create a safer, cleaner, greener, and more connected community.

Interested in joining Snap Squad?

Contact Bubbles Segall for more information or to attend the launch meeting. Email: [email protected]

Working together for a better neighbourhood. Empowering residents to make a difference – one snap at a time. •